celoslot Platform Privacy Notice

This page describes what we collect when you use celoslot and how we keep that data protected. We at celoslot take your privacy seriously and follow standard data-protection practices. When you sign up, deposit, place bets, or withdraw funds, we collect information necessary to verify your identity, process payments, and detect fraud.

Our privacy commitments are simple: we collect only what is required by law and our service operations, we do not sell your data to advertisers, and we encrypt all sensitive information. You have the right to request what we hold, correct errors, or delete your account. This notice explains our practices in plain language.

If you have questions about how we handle your data, contact our support team via in-app chat or email. We respond to privacy requests within standard timelines set by local data-protection law.

What Data We Collect on celoslot

We at celoslot collect information in three categories: account details, transaction data, and usage logs.

• Account details: Your name, email, phone number, date of birth, and government ID number (required for identity verification). We also store your residential address and payment method details (bank account or e-wallet account number).
• Transaction data: Every deposit, withdrawal, and bet on celoslot is logged. We record the amount, payment method, timestamp, and outcome. This data is required for settlement, tax compliance, and fraud detection.
• Usage logs: We track which games you access, which matches you bet on, how long you browse, and your IP address. This helps us detect suspicious activity, improve performance, and personalise your experience.

We do not collect biometric data (fingerprints, facial recognition) unless you voluntarily enable two-factor authentication using your device's biometric sensor. We do not collect location data unless you grant permission in your phone settings. Payment credentials (passwords, PINs) are never stored on our servers—they are transmitted directly to payment providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) and we receive only confirmation tokens.

How We Use Your Data on celoslot

We at celoslot use your data for the following purposes:

• Account verification: Your identity is verified against government records to comply with Know Your Customer (KYC) requirements. This verification is mandatory for all account holders on celoslot.
• Payment processing: We share your name, account number, and transaction details with payment providers to complete deposits and withdrawals. local payment, online payment, e-wallet, and bank partners receive only what is necessary to process your transaction.
• Fraud detection: We analyse your betting patterns, payment history, and login locations to detect suspicious activity. Unusual transactions (e.g., large bet from a new IP address) may trigger a verification request.
• Settlement and compliance: We keep records of all bets and payouts for at least seven years to comply with tax law and anti-money-laundering regulations in supported jurisdictions.
• Customer support: When you contact us, we access your account history to assist you. Your messages are logged and may be reviewed by our support team to improve service quality.

Where We Store Your Data

Our servers may sit outside your jurisdiction (for example, in Singapore or the Philippines). This means your data may not be protected by Indonesian data-protection law alone. When you use celoslot, you consent to this cross-border transfer. We apply the same encryption and access controls worldwide.

We at celoslot use industry-standard encryption (TLS/SSL) for all communication between your device and our servers. Your password is hashed using strong algorithms and is never stored in plain text. Bank account numbers and e-wallet credentials are never stored by us—they are held by your payment provider (mobile banking, local payment, online payment, or your bank).

How Long We Keep Your Data

We retain your account data for as long as your account is active. If you close your account on celoslot, we delete your personal information within thirty days, except for records required by law. Transaction logs (bets, deposits, withdrawals) are kept for seven years for tax and compliance purposes, even after your account is closed.

We may keep anonymised or aggregated data indefinitely (e.g., "20,000 bets were placed in Jakarta in Idul Fitri 2026"). This data cannot be traced back to you and is used only for analytics and service improvement.

Cookies and Tracking on celoslot

We at celoslot use cookies to remember your login session, store your language preference, and track which games you view. Cookies are small text files stored on your device. You can delete them anytime using your browser settings, but this may log you out of celoslot.

We also use analytics cookies to measure how many users visit each page, how long they stay, and which features are popular. These cookies do not identify you personally—they track only aggregate trends. If you disable cookies, some features of celoslot may not work correctly.

Third-Party Partners

We at celoslot share your data with trusted partners only when necessary:

• Payment providers: e-wallet, mobile banking, local payment, online payment, e-wallet, and banks (mobile banking, local payment, online payment, e-wallet) receive your name, account number, and transaction amount to process deposits and withdrawals.
• Identity verification services: Third-party KYC providers verify your government ID against national records. We do not store a copy of your ID document—the verification provider holds it temporarily and deletes it after confirmation.
• Fraud detection systems: We use automated services to flag suspicious betting patterns. These services may process your betting history but do not store it long-term.
• Legal and tax authorities: If required by law, we disclose your data to government agencies (tax office, police, anti-money-laundering authority). We will notify you of such disclosure where permitted by law.

Security Measures on celoslot

We at celoslot employ standard security practices to protect your data: encryption of all sensitive information, firewalls to prevent unauthorised access, and regular security audits. However, no online system is completely secure. If you suspect your celoslot account has been compromised (e.g., someone logged in without your permission), change your password immediately and contact our support team.

We do not guarantee protection against sophisticated cyberattacks or state-sponsored hacking. Users in Jakarta, Surabaya, Bandung, Medan, or Semarang should ensure their own device security (use strong passwords, keep software updated, do not use public WiFi for betting). Your responsibility is to protect your login credentials and account access.

Your Rights Regarding Your Data

You have the right to request what data we hold about you on celoslot. Submit a data-access request via in-app chat or email, and we will respond within thirty days. You also have the right to correct errors (e.g., if your address is misspelled) and to request deletion of your account.

If you close your account on celoslot, we delete your personal information within thirty days. However, we retain transaction records for seven years for tax compliance. If you object to specific uses of your data (e.g., you do not want cookies), contact support and we will adjust your settings where legally possible.

Privacy on celoslot is not a feature we advertise for marketing—it is a legal obligation and a baseline expectation. We do not monetise your data and we do not sell it to third parties for profit.

Contact Us About Privacy

If you have questions about this privacy notice or how we handle your data on celoslot, contact us via in-app chat, email, or phone. Our support team responds in English and local languages. We undertake to address privacy concerns within reasonable timelines.

This privacy notice may be updated periodically to reflect changes in law or our practices. We will notify you of material changes via email or in-app notification. Continued use of celoslot after such notification constitutes your acceptance of the updated policy. Services are available only where local law permits.